TECHNICAL WRITING, UX WRITING AND CONTENT STRATEGY

Experienced in: Markdown / Typescript / JavaScript / GitHub / HTML / CSS / JIRA / Confluence / Agile methodologies

instructional design…

begins with design thinking.

COMPLEXITY SIMPLified

Content Cult is a technical content agency run by freelance tech writer and content strategist Mercedes Arias-Duval.

We focus on instructional design, knowledge bases, quick start guides, release notes, API documentation and long-form SEO writing.

By working cross-functionally with product teams, subject matter experts and software engineers, our structured documentation and intuitive UI copy support tech audiences of all levels in their learning curve. Content Cult also offers video tutorial production, with professional studio equipment and native English voice-overs.

UX WRITING

Ed Tech

KNOWLEDGE BASES

Metaverse and virtual communities


If you were active in the early days of online social games, you might’ve heard of Habbo Hotel. I ran a startup project called Habbo Stories within this 8-bit world. By prototyping storytelling tools aimed at encouraging self-expression, I encountered the new human, ready-made for virtual dwelling.

a product is as good as its DOCs.